Help center
Kitchen Counter-Measures is built around local preorder pickup. These guides explain how ordering, pickups, kitchen listings, safety expectations, and marketplace rules work across the platform.
Whether you are ordering meals, running a kitchen, or exploring a partnership, start with the section below that fits you best.
Ordering, pickup coordination, payments, refunds, and account questions.
Open customer help →Topics include:
Applications, listings, scheduling, pickup coordination, kitchen profiles, and marketplace expectations.
Open cook help →Topics include:
Where meals can appear, how sharing works, and how cooks build repeat local customers.
Open discovery help →Topics include:
Pickup styles, address privacy, communication expectations, public meetup coordination, moderation, and reporting concerns.
Open pickup & safety →Topics include:
How customers pay, checkout fees, connected payout accounts, refunds, and reporting work for cooks.
Open payout help →Topics include:
General guidance about homemade food pathways, cottage food laws, community kitchens, food freedom laws, MEHKO-style permits, and marketplace disclosures.
Open food laws & disclosures →Topics include:
How moderation, reporting, verification, and marketplace protections work.
Open trust & safety →Topics include:
Church kitchens, community centers, commissary kitchens, and shared prep spaces.
Open partner kitchens →Topics include: