Help center / Cook payouts

Cook payouts

How online checkout, customer fees, connected payout accounts, refunds, and reporting work when you sell pickup meals.

How customers pay

When online checkout is enabled, customers reserve meals and pay ahead of pickup.

Kitchen Counter-Measures uses secure online checkout for card payments. The checkout page shows the meal subtotal and any applicable customer checkout fees before the order is completed.

Your listed meal price

Cooks choose the listed price for each meal, tray, batch, or pickup item.

The listed meal price is separate from any customer checkout fees shown during payment.

You stay in control of your menu, pricing, pickup windows, and availability.

Checkout and platform fees

Customers see applicable checkout fees before they complete an order.

Applicable customer checkout fees are shown before payment is completed. Platform and payment processing fees may change as Kitchen Counter-Measures evolves.

When payouts arrive

Payouts are sent through the cook's connected payout account.

Exact payout timing follows the connected account schedule and payment processor rules. New accounts, account reviews, weekends, bank holidays, disputes, or missing information can affect timing.

Refunds and cancellations

Refunds, cancellations, disputes, and no-show situations may affect payout timing or the final amount available for payout.

Because meals are preorder-based, cancellation handling may depend on order timing, prep status, pickup coordination, and marketplace review.

Tax forms and reporting

Cooks are responsible for understanding their own tax reporting responsibilities.

Stripe may collect tax information during payout setup and may provide tax forms when reporting thresholds or processor rules apply.

Connecting a payout account

After your cook account is ready for payout setup, open Payout setup from My Kitchen and follow the Stripe Express onboarding steps.

Stripe hosts bank and tax forms. Kitchen Counter-Measures does not store your bank account number.

Payout quick answers

Who pays checkout fees?
Customers see applicable checkout fees before they complete payment. Cooks choose the listed meal price for the food they are offering.
Is there a monthly fee to list meals?
No. Kitchen Counter-Measures has no seller fees or monthly subscriptions. Cooks set their own prices and keep the full listed price they set; customers pay the platform service fee shown at checkout.
Where do payouts go?
Payouts go to the connected payout account set up through Stripe Express. Payout timing follows that connected account schedule.
Do I need to connect payouts before selling?
If card checkout is enabled for your kitchen, payout setup must be complete before customers can pay online for your meals.