Pickup & safety

Pickup coordination

Kitchen Counter-Measures is designed around scheduled preorder pickup. Most pickups happen within a defined time window chosen by the cook.

• Porch pickup
• Curbside handoff
• Public meetup locations
• Church or community kitchen pickup
• Farmers market handoff

The listing explains which style applies before someone orders.

Public meetup locations

Some cooks prefer public meetup pickup instead of residential handoff. Public meetup locations may include church parking lots, community centers, park pavilions, coffee shops, shared kitchens, and local event spaces.

• Where pickup happens
• What type of meetup it is
• When buyers should arrive

Address privacy

Public browse pages never show full residential addresses. Customers usually receive detailed pickup instructions only after placing an order.

Some cooks choose public meetup-only coordination and never expose a residential address at all.

Arrival expectations

Customers and cooks share responsibility for clear, respectful coordination during the pickup window.

• Customers: arrive during the scheduled window, communicate delays quickly, avoid arriving outside pickup times, respect private property and meetup instructions
• Cooks: keep timing reasonably accurate, communicate delays quickly, avoid misleading pickup information, choose safe coordination locations

Late pickups and no-shows

If someone is running late, communicate through order coordination, update timing as early as possible, and avoid disappearing without communication.

Repeated no-shows or repeated misleading coordination may lead to marketplace review.

Food handling expectations

Listings should clearly explain whether food is hot or refrigerated, reheating expectations, allergen notes, and storage guidance.

Buyers are responsible for safely storing meals after pickup.

Reporting concerns

Please report unsafe behavior, harassment, misleading listings, repeated cancellations, suspicious activity, dangerous meetup situations, and abusive communication. Reports help improve marketplace safety and moderation.

Emergency situations

If you ever feel physically unsafe during pickup coordination, leave the situation, contact local authorities if necessary, and report the incident to marketplace staff afterward.

Kitchen Counter-Measures is a coordination marketplace and cannot guarantee the conduct of every participant.